Our company provides a dedicated support team with a uniquely low turn-over rate. Many of our support team members have been with us for over 15 years, providing our clients with the professional service on all of our products and services. Our support staff is available to help you with upgrades, installations, conversions, troubleshooting, back-file scanning, onsite training and anything else you need to use your content management systems effectively.
Contact Support 800-523-4875
Support is available Monday through Friday from 7 AM to 7 PM Eastern Time. We are closed on major holidays. Need more support?
Inquire with your sales representative about our 24/7 support package.
The customer portal simplifies the process of requesting support by allowing you to input tickets on your own timetable and track their progress.
If you do not have access to the customer portal, please fill out the information below to request access. Our support staff will email you with instructions for accessing the portal.
If you already have a customer portal login and password, you can access the portal here.
From the planning stages through implementation, we provide our customers with the proactive support and education to make the best decisions for managing their organization’s content. Our training experts provide hands-on training and demonstrations to make sure that your staff is proficient and can start maximizing efficiency almost immediately.
Our software is easy to learn, so you can experience minimal disruption to your daily operations while still ensuring that your staff has the capability to fully leverage the new software. Our trainers will work through the software with your employees and will help them understand all of the benefits and features available to them so that you can enjoy maximum efficiency sooner.